Sunday, September 4, 2011

Blank (Invisible Font) MS Office 2011 Documents

Upgrade from an older version of MS Office (at least V.x, 2004) and documents opened in MS Office 2011 may appear to be blank or empty. Sometimes closing (not quitting the application) and re-opening the document allows you to see the content. The crux of the problem seems to be a problem with multiple copies of fonts.


Summary:
  • Use Font Book to resolve duplicate fonts.
  • Manually remove the older versions of duplicated font files from ~/Library/Fonts.
  • Restart the Mac.
I recently upgraded several machines to Snow Leopard (10.6.8) and simultaneously moved them from MS Office v.X to the latest version of Office 2011 -- admittedly a big leap. Suddenly, everyone was complaining that their documents appeared to be blank when opened. All the text was missing (or simply not displayed) in Word documents and Excel spreadsheets. A very frustrating thing, when you know you spent hours creating it.

A little web research point ...

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